Tecton

Help us build the future of enterprise ML

careers-hero@2x

Consulting Architect, East Coast

New York, NY, Remote

About Tecton

At Tecton, we are building an enterprise Feature Store that is transforming the way companies solve real-world problems with machine learning at scale. Our founding team created Uber's Michelangelo ML Platform, which has become the blueprint for modern ML platforms in large organizations. We recently received Series B funding from Sequoia Capital and Andreessen Horowitz, have paying enterprise customers, and have growing teams in SF and NYC. The team has years of experience building and operating business-critical machine learning systems at scale at places like Uber, Google, Facebook, Airbnb, Twitter, and Quora.

Tecton's ability to scale and process high volumes of data while being performant and resilient to failures is a key component of the product and central to design decisions. Our team’s data culture is driven by engineers who have worked on major projects such as Google Search and Indexing, Apache Airflow, and Instagram's ML platform.

We’re looking for self-motivated team members who crave a challenge and feel energized to roll up their sleeves and help realize Tecton’s enormous potential. Chart your path and take healthy risks as we solve big problems together. We value having diverse teams and want you to grow with us—whether you’re just starting in your career or managing a large team, you’ll be amazed at the magnitude of your impact. You’ll be part of an agile and bright team that embraces open communication, empowerment, innovation, teamwork, and a shared focus on customer success.

Customer Success and Professional Services 

Customer Success is a core and critical part of our company, and a customer-centric mindset is part of every decision we make.  At Tecton, Professional Services is a part of the Customer Success Organization and this role, Consulting Architect, falls under Tecton Professional Services. Professional Services at Tecton provides implementation services inclusive of training and as a Tecton Consulting Architect, your goal is to do what it takes to help our customers rapidly obtain value from Tecton’s platform.

The Role: Consulting Architect

Consulting Architect (CA) provides advisory and implementation services both on-site or remotely. Services consist of the deployment of Tecton’s technology and solutions as well as end-user and partner training. The Consulting Architect acts as the technical representative leading the direct interaction with the customer’s personnel and project teams. Throughout all these interactions, CA’s build a strong relationship with customers in a very short space of time, ensuring exemplary delivery standards. This role helps the customer to quickly benefit from Tecton’s solution and realize business value. This is a hands-on-keyboard role where you are responsible for implementing Tecton’s software. This role will work in concert with the other members of the organization including Support Engineers, Technical Account Managers, Engineering, Product Management, and Sales.

Role & Responsibilities

  • Rapidly understand and translate customers business & technical requirements  into a solution-oriented discussion
  • Lead and support Tecton’s customers with full lifecycle implementation of Tecton’s products and services
  • Application Architecture & Implementation: tailor reference architectures to provide performant, resilient, scalable, secure, distributed architectures that can exceed SLAs and are easily maintained.
  • Production Operations: Lead and guide the customer to deploy, configure, secure, maintain, monitor, scale, troubleshoot, test, and tune Enterprise clusters built on Tecton Products
  • Instructive Consulting: In response to customer questions, provide ad-hoc instruction that is shaped by the customer’s specific environment, requirements, and constraints.
  • Writing or editing documentation and knowledge base articles, including reference architecture materials and design patterns based on customer experiences
  • Provide feedback to product management and engineering team on the actual field experience through customer engagements and implementations
  • Willingness to travel (30-50%)

Preferred Qualifications

  • B.S. or M.S in Computer Science or a related technical field or equivalent practical experience
  • 4+ years of professional software development experience, supporting large enterprise customers in a customer-facing support roleExperience with building large scale, distributed data pipelines and data applications
  • Experience with cloud technologies, e.g. AWS, GCP, Kubernetes to build data-intensive infrastructure: ECS, Kinesis, S3, Kafka, Spark, Flink
  • Distributed systems, batch data processing, stream processing, database internals, query optimizers, query processing, security, machine learning, data science, data integration, recommender systems, information theory, or knowledge graphs.
  • Experience with building batch or streaming machine learning inference pipelines
  • Strong Linux and Networking skills
  • Excellent verbal and written communication skills
  • Strong desire to tackle hard technical problems, and proven ability to do so with little or no direct daily supervision
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Interested in trying Tecton? Leave us your information below and we’ll be in touch.​