Customer interactions improved per day
Time to build and deploy new features
Resources repurposed from maintaining internal feature store
Atlassian builds tools that help teams collaborate and create together, including Jira Software and Confluence. To provide exceptional experiences to its vast base of daily users, Atlassian uses applied Machine Learning to power intelligent experiences across its customer ecosystem. Atlassian deployed the Tecton enterprise feature store in production to power predictive experiences, such as recommending content fields in Jira and Confluence. With Tecton, Atlassian accelerated the time to build models, freed up FTEs from maintaining their internal feature store, and increased both existing and new model accuracy.